My Sunrise puts your telecom account in one handy mobile app so you can check usage, manage subscriptions, view and pay bills, and track orders without searching emails or paper statements. The app centralizes bills, personal information, subscriptions and usage details so customers can handle everyday account tasks quickly from a phone.
Key Features
Manage bills, usage and subscriptions from a single dashboard in My Sunrise, making it easy to see current consumption and associated costs. You can review past bills and payment history at any time.
Pay bills directly in the app and monitor payment confirmations. View order statuses and track shipments for products you order through the service.
Update personal information, report a change of address, and adjust contact details. Order new products and buy roaming data while you are abroad without contacting multiple channels.
Advantages
Brings bills, personal information, subscriptions and usage into one convenient place to reduce the time spent on account management. My Sunrise enables instant bill payment compared with paper statements and helps keep records accessible.
Users can manage subscriptions, order products and track orders without searching multiple platforms, and UPC customers have direct access to online customer service where available.
Disadvantages
Certain customer-service features are specific to UPC customers and may not apply to all users. The app focuses on account and billing management and may not replace other support channels for technical issues.



